Skip to content
OMGSystems Logo
Back to Documentation
4 min read

Time Tracking

TimeGuard AI automatically logs all communication activity, so you know exactly how time is being spent on client interactions without manual timesheets.

What Gets Tracked:
All AI-handled messages
Response times
Lead qualification calls
Booking confirmations

Activity Dashboard

Dashboard Preview
47
Messages Today
23s
Avg Response
12
Leads Qualified
5
Meetings Booked
Access your dashboard at /portal/client/timeguard-ai

Intercepted Communications Log

Every message TimeGuard handles is logged with full context:

10:32 AMSMS
+1 (555) 123-4567
Incoming:

Hi, I'm interested in your services. What's your availability?

AI Response:

Thanks for reaching out! I'd be happy to help...

Qualified → Meeting Booked
10:15 AMEmail
john@company.com
Incoming:

Quick question about pricing...

AI Response:

Great question! Our pricing starts at...

Responded → Awaiting Reply
9:48 AMWhatsApp
+1 (555) 987-6543
Incoming:

Do you offer weekend appointments?

AI Response:

Yes! We have weekend availability...

Responded

Billable vs Non-Billable Tracking

Billable Activities

  • • Client consultation calls
  • • Project-related messages
  • • Meeting prep and follow-up
  • • Document review requests

Non-Billable Activities

  • • General inquiries
  • • Sales/marketing messages
  • • Scheduling confirmations
  • • Internal communications

Pro Tip: Set up auto-tagging rules to automatically categorize messages as billable or non-billable based on client, keywords, or context.

Filtering & Search

Filter Activities By:
Date Range
Channel
Client/Lead
Status
Response Time
Outcome
Team Member
Billable Type

Exporting Time Data

Export Formats

Export time tracking data for invoicing or reporting:

CSV
Spreadsheets
PDF
Client reports
QBO
QuickBooks

Next Steps