Your Privacy Matters
At OMGsystems, privacy is a fundamental right. Our commitment to protecting your data is built into everything we do.
Last updated: December 2024
Our Privacy Principles
Canadian Data Residency
All data stored exclusively in Canadian data centers. Never transferred outside Canada without consent.
Bank-Level Encryption
AES-256 encryption at rest, TLS 1.3 in transit. Your data is always protected.
Minimal Collection
We only collect what's essential. No unnecessary tracking, no selling data.
Strict Access Control
Role-based access with complete audit logging. Only authorized personnel.
What Data We Collect
Transparency about the information we gather.
Account Information
Name, email, company details, and billing information to create and manage your account.
Usage Data
Features accessed, performance metrics, and error logs to improve and optimize your experience.
Business Data
Documents, workflows, and integrations you configure to provide our automation platform services.
Your Rights
Full control over your personal data. Always.
Correction
Update or correct any inaccurate information
Deletion
Request complete deletion of your data
Portability
Export in machine-readable format
Restriction
Limit how we process your info
Object to Processing
Object to certain types of data processing at any time
Data Retention
Active Accounts
Data retained while account is active
After Cancellation
Deleted within 30 days
Legal Compliance
Some records kept up to 7 years
Security Measures
OMG Relay — Chrome Extension
Additional privacy disclosures for the browser extension
What the extension reads
- Selected or visible text on the active tab (only when you trigger an action)
- Email thread content in supported clients (Gmail, Outlook Web) to generate replies
- No keystrokes, passwords, or form data — ever
- No browsing history or cross-site tracking
How that data is used
- Sent over TLS to the OMG Relay backend for AI processing
- Never stored beyond the current session cache (TTL: 1 hour)
- Never used to train AI models
- Never shared with third parties outside the AI providers listed below
Browser permissions used
- activeTab — read content of the current tab on demand
- storage — save your auth session locally (never synced)
- sidePanel — open the OMG Relay side panel
- No 'all URLs' host permission — only tabs you activate
AI providers (Tier routing)
- DeepSeek / Groq — used for routine requests (Tier 1, ~95%)
- Anthropic Claude — used for complex or sensitive requests (Tier 2)
- OpenAI GPT — used for polishing and formatting (Tier 2)
- All providers are bound by data processing agreements prohibiting training use
OMG Relay complies with the Chrome Web Store Developer Program Policies and the Limited Use requirements for sensitive permissions.
Cookies & Third Parties
We use essential cookies for functionality. Analytics cookies require your consent. We never use advertising trackers.
Trusted third-party services:
Privacy Questions?
Our Data Protection Officer responds within 48 hours.
privacy@omgsystems.caOMGsystems Inc. • Durham, Ontario, Canada
Privacy You Can Trust
Canadian data residency. World-class security. Complete control.