Terms that read fair.
Clear, fair terms that protect both you and OMGsystems. No legal jargon, just straightforward agreements — and by using OMGsystems, you agree to them.
Last updated: December 25, 2024
Agreement at a glance
What you're agreeing to when you use OMGsystems.
You agree to
Use our services lawfully and respect other users.
We promise
Secure, reliable service, monitored around the clock.
Fair billing
Transparent pricing, cancel anytime, no hidden fees.
Data protected
Your data stays yours — encrypted and stored in Canada.
Acceptable use
What's fine, what's not. Nothing surprising here.
You can
- Use our automation tools for legitimate business operations
- Store and process your business documents securely
- Integrate with approved third-party applications
- Access your data anytime via our API
- Share access with authorized team members
You cannot
- Use our services for any illegal or fraudulent activity
- Attempt to bypass security measures or access restrictions
- Share login credentials with unauthorized parties
- Store malicious content or malware on our platform
- Resell or redistribute our services without permission
Payments & billing
Transparent pricing with no hidden fees. Cancel anytime.
Billing cycle
Subscriptions are billed monthly or annually in advance. Your billing date is the day you first subscribed.
Monthly or annualAutomatic renewal
Subscriptions auto-renew unless cancelled. You'll receive email reminders 7 days before renewal.
Cancel anytimeRefund policy
Request a full refund within 14 days of your initial purchase if you're not satisfied. No questions asked.
14-day guaranteeFailed payments
If payment fails, we'll retry 3 times over 10 days. After that, your account may be suspended until resolved.
Grace periodYour data
Your data belongs to you. Always. We never sell, share, or use your data for advertising — and you can export or delete it at any time.
- Data ownership. Export anytime, delete on request, no data mining. Your data is never used for advertising.
- Canadian hosting. All data stored in Canadian data centers. PIPEDA compliant.
- Encryption. AES-256 at rest, TLS 1.3 in transit. Bank-level security.
- Data retention. Active accounts: data retained indefinitely. After cancellation: 30-day grace period for reactivation, then permanent deletion. Backup copies removed within 90 days.
The full picture of how we handle personal information lives in our privacy policy.
Liability & disclaimers
- Service availability. We strive for high availability but cannot guarantee uninterrupted service. Scheduled maintenance is announced 48 hours in advance.
- Limitation of liability. Our liability is limited to the amount you've paid us in the past 12 months. We're not liable for indirect, incidental, or consequential damages.
- Third-party integrations. We're not responsible for third-party services you connect to OMGsystems. Each integration is subject to that provider's terms.
- Indemnification. You agree to indemnify OMGsystems against claims arising from your use of our services or violation of these terms.
Changes to these terms
We may update these terms occasionally. Significant changes are communicated via email at least 30 days before taking effect, and continued use after changes means you accept the new terms. Version history is available on request.
Questions before you start? Talk to us — our legal team is here to clarify anything.
Questions about this?
A person answers, not a form. We respond within 48 hours.
legal@omgsystems.caOMGsystems Inc. · Durham, Ontario, Canada