Privacy Policy
Last updated: March 14, 2026
Introduction
OMGsystems ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
This policy complies with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
Information We Collect
Personal Information
- • Name and contact information
- • Email address and phone number
- • Company information
- • Billing and payment information
- • Account credentials
Usage Information
- • Website usage and analytics
- • Device and browser information
- • IP address (anonymized)
- • Cookies and similar technologies
- • Support interactions
How We Use Your Information
Primary Purposes
- • Provide and maintain our services
- • Process transactions and manage accounts
- • Communicate with you about our services
- • Provide customer support
- • Improve our website and services
Secondary Purposes
- • Marketing communications (with consent)
- • Analytics and performance monitoring
- • Legal compliance and fraud prevention
- • Business development and research
Information Sharing and Disclosure
We do not sell your personal information
We may share your information only in the following limited circumstances:
- Service Providers: Trusted third parties who assist in providing our services under strict confidentiality agreements.
- Legal Requirements: When required by law, court order, or to protect our rights and safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- Consent: When you have given explicit consent for specific sharing.
Data Security
We implement comprehensive security measures to protect your personal information:
- • AES-256 encryption for data at rest
- • TLS 1.3 encryption for data in transit
- • Regular security audits and assessments
- • Access controls and authentication
- • Employee training on data protection
- • Incident response procedures
Your Rights and Choices
Access and Correction
You have the right to access and correct your personal information.
Request access or correction →Withdrawal of Consent
You can withdraw consent for marketing communications at any time.
Withdraw consent →Data Deletion
Request deletion of your personal information, subject to legal obligations.
Request deletion →Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Our data retention schedule includes:
- • Account information: Until account closure + 7 years
- • Transaction records: 7 years for tax and legal compliance
- • Support interactions: 3 years
- • Marketing data: Until consent is withdrawn
- • Analytics data: 26 months (anonymized)
Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings or our cookie consent banner.
Learn more about our cookie policy →International Transfers
All data processing and storage occurs within Canada. We do not transfer personal information outside of Canada without your explicit consent and appropriate safeguards.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Data Protection Officer: dpo@omgsystems.com
Privacy Team: privacy@omgsystems.com
General Inquiries: Contact Form